Privacy Policy for the Merseyside Robot Fighting "Frequent Fighter" Loyalty Programme

1. Who We Are

Merseyside Robot Fighting is a robot combat club based in Liverpool, UK. We operate the Frequent Fighter Loyalty Programme. If you have questions about how your data is used, please contact us:

Facebook: Merseyside Robot Fighting

2. Information We Collect

2.1 Information You Provide

• Onboarding details: Name, email address
• Loyalty account data: Programme membership ID, transaction history, and points balance.

2.2 Information We Collect Automatically

• We do not collect any information automatically or scrape any details from your web browser or user agent.

3. How We Use Your Information

We process your personal data to:

• Manage your loyalty account: Track and redeem points, notify you of rewards, and maintain accurate records.

4. Legal Basis for Processing

We rely on the following legal grounds for processing your data:

• Consent: When you join the programme or opt-in to marketing communications. (Overall marketing / subscription settings are governed and controlled for your user account on Rampage directly)
• Contractual necessity: To provide the loyalty programme and associated benefits.
• Legitimate interests: To improve our services and maintain programme security.
• Legal obligation: To comply with UK laws and regulations.

5. Sharing Your Information

We do not share your information to anyone outside of Merseyside Robot Fighting:

• To clarify, we obtain your information by utilising the Rampage API. Events specific to MRF that the user has attended will appear on this website.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary to manage your loyalty account, comply with legal obligations, and resolve disputes. If you terminate your membership with Merseyside Robot Fighting, this will automatically revoke access to the Loyalty Programme and the data will be removed.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Limit the processing of your personal data.
• Data portability: Obtain your data in a structured format for transfer.
• Objection: Object to processing, including direct marketing.
• Withdraw consent: Revoke consent at any time where processing is based on consent.

To exercise your rights, contact us on our Merseyside Robot Fighting Facebook Page.

8. Cookies and Tracking Technologies

We do not use any cookies on this website.

9. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no system can guarantee absolute security.

10. Third-Party Links

Our website or emails may include links to external sites. We are not responsible for the privacy practices of these third parties and recommend reviewing their privacy policies.

11. Updates to This Privacy Policy

We may update this policy to reflect changes in the law or programme practices. Significant updates will be communicated via email or our website. Please review this page periodically for the latest version.

12. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

Facebook: Merseyside Robot Fighting